At Computer Troubleshooters Croydon, we offer Remote Support using SimpleHelp software. This software allows our technicians to login to your computer desktop to see the software problem you are having, or to provide some training. Usually, hardware problems can not be solved using Remote Support. Not all software problems can be solved using Remote Support either, but this can be more convenient than Onsite Support for our customers. Especially for small problems and fixes.
After setting up an appointment for Remote Support with our technicians you will need to visit this website to download a small application that will enable us to login to your computer from our own.